Know the best places (not companies) to buy extra phones and equipment

• Avenues you can use to purchase phone equipment and material for less money, and get more value for your dollar. Learn where those places are, when to use them and when not to.
• Use all approaches, save money while maintaining your warranty and a good rapport with your vendor.
• Filter out vendors that will give you headaches, and easily spot the good ones.
• Understand clearly what "subcontractor" means to your company concerning phone systems.
• How to find out if you have qualified people working on your system.
• What you can negotiate on, and how to negotiate successfully to a win-win situation with your vendor.

Prolong the life of your phones and system by 30% to 70%

• Simple things you can do to each individual phone that will stretch their usable lifespan.
• Insider secrets on how to rid yourself of more than 80% of static problems over the life of your system.
• Simple troubleshooting techniques that will easily save you money on unneeded service calls.
• Understand the 3 major issues that will absolutely shorten the lifespan of your system.

Phone Room/Closet Necessities

• All phone systems need good electricity. What to buy and not buy in to ensure that your system is well fed.
• Grounding your system. Confirming that your system is grounded correctly. (74% of the existing systems are grounded incorrectly, making them a direct target for electrical surges, spikes and lightning)
• Environment/Temperature - The environment surrounding the system itself, warm or cold, dusty or clean, plays a major role in determining the lifespan of the system. Making sure your system has a good home.
• Where to locate your phone room or phone closet is of vital importance. Sometimes it's better to use a space that is farther away from your workspace. We show you why.
• Common use closets are sometimes good and sometimes not so good. Learn when it's a good idea to share a closet and when you shouldn't.

Learn the "Tools Of The Trade"

• Learn about all of the standard termination tools, their names and uses.
• How to find individual wires, even when they are in a big mess.
• We'll teach you about connecting blocks, and how to splice broken wire with and without connectors.
• A copy of the standard telephone wiring code, so that you know what's in your own phone closet.
• A demonstration on how to use these tools to terminate cable and fix static problems.

Moving Your Phone System

• Make the cost of moving your system stay the same as the price you were quoted - no "extra" charges.
• Learn the basic steps that need to be taken, and, in what order to take them.
• Get a time-line on when and what to do in order to keep your move simple and under control!!

Your Local Telco/Bell Company

• An easy-to-understand way to get your lines and numbers ordered, make your order an easy one!

Cabling for Phone and Data

• Present what you need to your cabling company in a way that is simple and easy to understand,
• Understanding CAT 5 computer cabling, testing, and what to expect from the installers.

Responsibilities

• Who is responsible for each part of your move, how to avoid potential disasters before they
  happen!